Reply by DM Auto Leasing

Dear Anonymous,
I am terribly sorry for any miscommunication that resulted in your experience with D&M Leasing not being favorable. As a 35 year company rated #1 in the country by DealerRater.com, we strive for excellent service in every situation. More than 70% of all of our business comes from repeat and referral business so we take our responsibility to our clients very seriously.
As President of the Houston operation, I'd very much like to speak with you personally to address your concerns. My direct line is 713-715-4611 and I can be reached any time during business hours.
Best Regards,
James Crossno
Author's
Houston, Texas
0 comments

I told D&M two types of vehicles I was interested in.

It took them two weeks to call me back and tell me the deal was not doable.

Some nitwit kept trying to pull my credit, and I had to explain to him that I have

Very good credit and a hard pill was not a prudent thing to do.

In the end, I negotiated a much better deal myself. This is not rocket science!

This company is guilty of false advertising and incompetent employees . All they

Want to do is put you in a long-term lease where they make a killing!

Reason of review: Poor customer service.

I didn't like: Salesman lying to get the deal.

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