DM Auto Leasing's reply to:

Dm Auto Leasing Sales Manager Review from Garland, Texas

Your recent comments were brought to my attention and I am eager to learn more about your situation. Please accept my apology for any miscommunication or issues that may have happened. We generally do a good job for our clients but with the volume of business things can occasionally slip through the cracks. Over 65% of our business is from repeat and referred clients and your satisfaction is important to me.
Let me know a good number and time to talk and I will get in touch, or call me any time in my office at the number below.
Best regards,
Joe Graber
President
817-461-8888 x 305
ID
#844534 Review #844534 is a subjective opinion of poster.
Reason of review
Poor customer service

Worse experience ever even from car salesman. Was told what vehicle were were approved for, then after choosing 3 cars and 3 weeks later, on the day of signing was told that bank required more down than already approved for..

They don't return calls, never have vehicles available to see and expect u to make decision based on pictures on line. Gave deposit to hold car and after 1 1/2 weeks I still don't have my deep refunded like I've been promised.

And to think I dealt with the manager and got this kind of service. Def would not buy or suggest this to any one I know.

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2730 N Hwy 360
Grand Prairie, Texas 75050
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