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DM Auto Leasing's reply to:

DM Auto Leasing in Dallas, Texas - Sales Person Lied to get deal and company wont do anything

THIS COMPANY IS THE WORST IN THE BUSINESS SALES PERSON LIED TO ME ABOUT THE CONTRACT. HOPEFULLY THE LEGAL SYSTEM WILL GET INVOLVED AND CLOSE THIS COMPANY. THEY LEASE CARS BY LYING TO THE CUSTOMER. 2 WEEKS AFTER PURCHASE I CALLED AND TOLD THE SALES PERSON I WAS NOT HAPPY ABOUT BEING LIED TO ABOUT THE 2013 CHEVROLET IMPALA LTZ AND HE STATED HE WOULD DO SOMETHING AND GET MY OLD CAR BACK. HE LEFT THE COMPANY AND NOW NO ONE WILL TALK TO ME. SAID IT WOULD COST ME AROUND $15,000 TO GET OUT OF LEASE. GOING TO REPORT THEM TO THE BBB ALSO.
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#828317 Review #828317 is a subjective opinion of poster.
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DM Auto Leasing's reply to:

DM Auto Leasing - Review in Dealers category from Mckinney, Texas - Resolved

Worst experience in car buying history. I was 100% completely taken advantage of and wish I would have never leased a vehicle through this company. Not only did the salesmen lie to me but not even a few months down the road when he was supposed to retrieve a part for the vehicle and follow up with me about mileage he was gone. I will never do business with this company it is really sad how nowadays car establishments take full advantage and completely lie to make a few dollars off people. My advice to anyone is to steer clear and read the fine print. Actually read the contract. Do not trust what the individual is saying because it is far from the truth. I was told I would be in my current lease for two years and at that point I would be able to get in any vehicle I want. Well that was so far from the truth and it has put my family in a complete bind. The vehicle had been in the shop multiple time for issues and was not in no means a reliable vehicle. I actually had to take a medical leave of absence from my job do to a back injury and now I have had major surgery and I am disabled and have no income at this time. This company said there is nothing they could do to help. It is sad how some companies will just leave you high a dry when you thought they were a reputable establishment. Do your research and don't get in the same situation as me and my family.
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#828203 Review #828203 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing - Leasing Review from Colleyville, Texas

Love seeing their drivers ride around in the D&M AUTO LEASING cars using their phone (texting) and iPads while they drive... Nicely done!
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#737670 Review #737670 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing - Leasing Review from Little Elm, Texas

Wow where to begin on this whole messed up situation. So two years ago we came to d and m leasing shared with our rep Hailey Jackson about our family and our need for an Suv for our family as we traveled back and forth from work, school, and to the hospital for our at the time infant son who had Neuroblastoma a rare children's cancer. So needless to say we were a busy family that had a lot on our minds at the time. During the process she told us exactly what we wanted to hear. Miles don't matter, we will make sure this is a good deal for you, I want to help you and your family in this time of need... She even came to our house held our sick son and prayed with us. What a bunch of lies!!!! To start off the car was not exactly what we wanted but she said she would check on us often and check the millage and we would trade up before it was harmful to us. Well she never checked on us not once. So Last year my husband was placed on disability because of his back so now I have a son with cancer and a husband who can't work. So at that point, My husband emailed our rep and asked for help can you get us in anything different to help lower our car payment and she came back and said nothing I can do sorry and left it at that. We said well if we had to walk away from the car what would that look like or what Is our payoff if we decided to go try to get a loan on our own and she would not respond. 3 emails like that and nothing not a single response so we went above her head and found a manager named Dale, told him our story, went through all of the process and he came back and said we have a solution we can lower your car payment by a 100 a month and get you 2 months of no car payment. We will get in contact with you early next week when the president is back and we have his approval. Well that was 3 weeks ago. My husband since has called and emailed and no one will respond. So last week we decide to go up to a dealership and just talk have them pull the specs and see what they can do to help us. Come to find out why no one will help is we are 11,000 upside down and the jeep is a 2014. It is so sad that because of the lies of Hailey Jackson and Dale at d & m auto lease my husband and I are going to have to surrender the car and have no vehicle to take our sick son back and forth to the hospital with. Thanks for helping a family in need D&M auto lease!
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#683258 Review #683258 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing - Review in Dealers category from Rowlett, Texas

I would never recommend this company. I was sent cars that were not even what I wanted. After I told the annoying salesman that he still tried to close the sale. Then he got frustrated when I told him exactly what I wanted. Obviously closing the sale gets him off more than making your customer happy with the car they want. It's been a week and I have not heard anything back. I now have purchased the car I wanted all along. Good job dm. You lost a sale bc your salesman was lazy and wanted to do least research possible
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#649761 Review #649761 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing - 2011 Bmw X5 Review from Burleson, Texas

DM Auto Leasing - 2011 Bmw X5 Review from Burleson, Texas
DM Auto Leasing - 2011 Bmw X5 Review from Burleson, Texas
My wife recently bought a 2011 BMW X5. After she signed the papers Stephen (the sale manager) informs her that the vehicle needs to be taken to the shop for a recall in 2 days. Well the car broke down that same night and the car had to be towed to classic bmw. They had the car for several weeks. Also we noticed the front bumper looked like it had been wrecked. DM had bumper repainted and now it doesn't match. No return call from Stephen. Front driver tire has *** in the sidewall. This is a safety issue that they won't fix. Don't buy from this company. I've sent multiple emails to GM and still no response
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#625841 Review #625841 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing - Car Lease Review from Montgomery, Texas

I have had nothing but the worst experiences with this company. I work in outside sales and was "convinced" by my salesperson that leasing would be a great option to avoid depreciation on my own car due to high miles. After the car was totaled, I realized my car was never set up as a "high mileage" car. I had asked her several times, she assured me it was. Ultimately I did not request details on my contract. She told me my contract was set up as a normal lease but I was paying higher to take care of high miles. Nothing but lies. They will lie through their teeth and never take blame on a thing. Do yourself a favor and steer clear of this company!
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#622239 Review #622239 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing in Houston, Texas - Total Jack-N-Apes

I told D&M two types of vehicles I was interested in. It took them two weeks to call me back and tell me the deal was not doable. Some nitwit kept trying to pull my credit, and I had to explain to him that I have Very good credit and a hard pill was not a prudent thing to do. In the end, I negotiated a much better deal myself. This is not rocket science! This company is guilty of false advertising and incompetent employees . All they Want to do is put you in a long-term lease where they make a killing!
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#620830 Review #620830 is a subjective opinion of poster.
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DM Auto Leasing's reply to:

DM Auto Leasing in Kingwood, Texas - Lied to from the start - Resolved

I wanted an infinity G37. I knew that I couldn't afford to buy a new one. I also know that I get bored quickly with vehicles so short term leasing one was the best option. My husband suggested D&M leasing from the radio advertisements. I contacted the Houston office and told the salesman exactly what I wanted. He brought me the black G37 infinity and I loved it. I decided that this was the car I wanted. He told me based on the monthly payment I wanted around $500 a month on a 3 year lease, I would have to go with a 2009 model. We agreed that this is what I wanted and he left with the car to get everything set up. Later that day, he told me that he could not make the numbers work with that particular car that had 18,000 miles but he found me another out of state and was going to have it shipped to Houston. Identical car. The only problem was the lowest he could get my payment was $560/month for the 3 year term as we discussed. I agree to this. When he brings me the car, it does look the same but had 10k more miles on it. to make up for the extra miles, he agreed to pay for an extended warranty on the car. He made it clear that this warranty was for 36 months so I would be covered the entire time I had the lease. I agreed to keep the car. He told me to expect to get a call from D&M when I hit the 2 year point into the 3 year lease, as this is the time I would be given the option to buy the car, finish the final year of the lease, or lease a different vehicle. This was presented as a matter of fact or standard business. As the 2 year mark approaches the beginning in April, I called D&M this week and told them that I wanted to talk about turning in the car and look into SUV's. The salesman I had dealt with is no longer there. The man I spoke with looked at my file and stated that I was a little early to do this. I said no.... just a few months but I wanted to get the ball rolling. He said that he would look into some things and get back to me. Never called back. I pulled out my paperwork last night and on the top of the agreement it states the term of agreement 36 months.(turns out that is referring to the warranty) Below that is the box that says the lease payments of $561 with the first one due.. followed by 53 more payments yes 53 additional payments. Hoping it was a typo, I called the bank to verify. Yes, the payment plan was set up for 54 payments! The copy I have is not signed but if I had seen that or had gone over that in the sales office I would have never signed it!. I feel like the lease agreement was deliberatley written that way. This has me leasing a 2009 car for 5 years and paying over 30,000??? I was lied to over and over again and went in to that office to sign a lease that placed the 36 months right at the top of the form. I called D&M today and left messages but have yet to receive a call. I am upset beyond words. Any advice from anyone?
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#590830 Review #590830 is a subjective opinion of poster.
DM Auto Leasing's reply to:

DM Auto Leasing in Gaspe, Quebec - Tire

no im a pissedconsummer.com i got too many email from thousand and hundreds of ya guy.I need new tire because you litterally spin my head , there smoke everywhere mann, dm auto whatever cochonnerie ,you baissé dans mon estime en tabarnak i thought you will gave me un cheque de bs or two for continue my wheel spinning , but noghing happen....i ordered tires from 1010 ...nothing....i think they dont want anymore smoke show..oh and dont worry i will come back later to tell you the true about wheel spinning ...all the detail to come...how the tire break loose, how un cave comme moe peut écrire des niaiserie de memes aussi souvent. all those information a la meme bat heure
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#567068 Review #567068 is a subjective opinion of poster.