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DM Auto Leasing's reply to:

Resolved

Your concern was forwarded to me and I apologize for any miscommunication or trouble you are having. Our general manager has made several attempts to contact you and I believe will speak with you today. I am researching the part that was supposed to be provided for...
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Mckinney, Texas
I didn't like
  • Salesman lying to get the deal
#828203
DM Auto Leasing's reply to:

We appreciate you bringing these concerns to our attention. We value safety and security of all drivers on the road and per company policy this is prohibited. These concerns were promptly addressed. Sincerely, D&M Leasing Management
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Colleyville, Texas
#737670
DM Auto Leasing's reply to:

Mr. and Mrs. Cates, We appreciate the opportunity to address your conerns. Your comments were forwarded to management and we were able to provide a solution that met your needs. We value you as a D&M Leasing customer and look forward to continuing to earn your...
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Little Elm, Texas
#683258
DM Auto Leasing's reply to:

Thank you for your feedback. We constantly monitor all of our reviews to improve our client response and provide exceptional customer service. Generally our clients are happy with us, sixty to seventy percent of our business is from repeat and referred clients. With...
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Rowlett, Texas
#649761
DM Auto Leasing's reply to:

DM Auto Leasing - 2011 Bmw X5 Review from Burleson, Texas
DM Auto Leasing - 2011 Bmw X5 Review from Burleson, Texas
We appreciate the opportunity to address your concerns. We are pleased to hear you received a prompt response from our management team and your concerns were resolved. We appreciate your business and value you as a customer. If you have any further questions dont...
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Burleson, Texas
#625841
DM Auto Leasing's reply to:

Thank you for alerting me to your issue and please accept my apology for any miscommunication or problems you have had with our company. D&M has been in business over 35 years and nearly seventy percent of our business comes from repeat and referred clients so your...
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Montgomery, Texas
#622239
DM Auto Leasing's reply to:

Dear Anonymous, I am terribly sorry for any miscommunication that resulted in your experience with D&M Leasing not being favorable. As a 35 year company rated #1 in the country by DealerRater.com, we strive for excellent service in every situation. More than 70% of all...
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Houston, Texas
I didn't like
  • Salesman lying to get the deal
#620830
DM Auto Leasing's reply to:

Resolved

Penny, Thanks for providing me the information on your situation. I apologize for whatever miscommunication resulted in your frustration. As of this morning our managing partner in the Houston office, James Crossno has called and left you a message. I also received...
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Kingwood, Texas
I liked
  • Cars brought to you
I didn't like
  • Salesman lying to get the deal
#590830
DM Auto Leasing's reply to:

Your comments have been forwarded to management and we are eager to learn more about your experience. Please contact our customer service department at 877-511-0101. Sincerely, D&M Management
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Gaspe, Quebec
#567068
DM Auto Leasing's reply to:

Thank you for bringing your situation to our attention. We appreciate the opportunity to respond and improve our customer response and service. Please understand that our leases are tailored to your exact needs and situation. It seems from your comments about negative...
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Newark, Delaware
#525692