Welcome to the DM Auto Leasing Community
4
Issues
resolved
25
Company
responses
18
Customer
testimonials
D&M Auto Leasing was established in 1976 by Don Davis and David Moritz, two Dallas area automobile dealers. The company was later sold to D&M Auto Leasing’s current management and has become the largest consumer car leasing company in America.
D&M Auto Leasing has served thousands of satisfied customers since its inception and attributes 75% of its business to repeat and referral customers. What does that mean? It means that customers enjoy the way D&M performs business and continue to go back and to refer friends and family.
D&M Auto Leasing has served thousands of satisfied customers since its inception and attributes 75% of its business to repeat and referral customers. What does that mean? It means that customers enjoy the way D&M performs business and continue to go back and to refer friends and family.
Lawrence M Ohi
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified ReviewerPromise not Fulfilled lied to
After giving information and promised a feedback and credit check nothing was done no feedback zero.
Pros:
- Have good vehicles
Cons:
- Customer service sucks
Preferred solution: Apology
User's recommendation: Be careful when you give personal information they lied to me.
NICHOLAS D Ugs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer |No help and my “lost file”
I received an email after you closed yesterday (Friday) and you are not open today to return the vehicle since my lease ends today (Saturday). I leave tomorrow (Sunday) to fly out for business and will not return until March 2. I will not be using the truck during that time frame. Can someone please contact me to figure this out? Somehow my file was lost until I made several inquiries on how to return this vehicle and it has been extremely frustrating with an extreme lack in any type of communication and customer service. I have been told not to worry about anything several times and yet Im now receiving a bill for $2,400 and Im sure youre going to try and increase that even more since it will past the date of the lease which is unacceptable. Feel free to email or call me to settle this matter.
Preferred solution: Let the company propose a solution
DM Auto Leasing's reply to: Harassment from the corporate office about insurance coverage. Waited over 50 days for my license plates.
author's review
Testimonial
Darina S
Brenda truly went above and beyond to help us
Brenda truly went above and beyond to help us get exactly what we needed, in the exact time that we needed it. We contacted her on a Thursday night at the end of March because we needed to car by the next day in order to meet a deadline we had. She found us the exact car that we wanted/needed and had everything finished that night, and the car was delivered to our front door on Saturday (the next day). We could not be happier with how quickly everything was done and how well Brenda took care of us. Preston White
Reason of review:
Good customer service
DM Auto Leasing's reply to: LIARS!!!!
author's review
DM Auto Leasing's reply to: DM Auto Leasing - High hopes unrealized
author's review
Testimonial
Anonymous
D&M Leasing
What a fantastic experience buying my car from Chris Krolczyk. I was able to get my new car and I love it so much!! Chris worked with my credit score and found me an amazing deal; I didn't even have to lift a finger. I am now the proud owner of a 2014 Toyota Corolla. Thank you Chris and D&M Leasing for working with me and making it so easy to get my new car. I work late hours, and I live in Houston. Picking my new car up was a bit of an issue. Chris drove all the way from Dallas to Houston to deliver my car. I really appreciate the hard work and going above and beyond to help me. Thank you, Celeste
Reason of review:
Good customer service
Testimonial
Dejane Ynx
Dm Auto Leasing Customer Care Review from Mount Dora, Florida
2nd truck purchase. Absolutely satisfied with purchase. Smooth process. Why would anyone want to sit at a dealership and haggle the price. Everything is in black and white and explained the same way as if you where sitting at dealership. With D&M everything is brought to you at your convenience. I've used Randy Schoppaul twice. He is a very polite and professional. Mr. Schoppaul strives in making you happy and making you feel comfortable with every before you sign. But by all means, he is not pushy at all.I highly recommend D & M and Mr. Randy Schoppaul.
Reason of review:
Good customer service
Testimonial
Anonymous
Stacy at Arlington D&M to the rescue
My family has been leasing with D&M darn near since the place opened. And, I've had nothing but a great experience thanks to Stacy Snead...formerly Spicer. It also never fails, that when my wife talks me into buying a car, we end up "upside down" on the vehicle and Stacy has to bail us out. I'm not opposed to buying, but the leases these days have changed so much that mileage and the other "obstacles" that used to haunt those that leased, have gone the way of the steam engine. But, I digress, Stacy is the best of the best at D&M and has always gone above and beyond to ensure we are looked after and get the best deal possible. Thank you Stacy for years of great service.
Reason of review:
Good customer service
Testimonial
Anonymous
Dm Auto Leasing Customer Care Review from Watson, Arkansas
Recently returned to D&M Leasing after going the car purchase route for awhile. Wanted to get two new vehicles and had always done well with D&M. Ron Handy handled everything for us and delivered not one but two new vehicles. All went smoothly and Ron was always available and responsive. Glad we came back to D&M and happy we found Ron!
Reason of review:
Good customer service
Testimonial
Anonymous
Review about Jeep Auto from Cypress, Texas
First time customer our experience was easy and hassle free
Testimonial
Anonymous
DM Auto Leasing - Sales Representative Review from Cypress, Texas
I bought my new car from D+M, and it was the best car buying experiance ive ever had. My salesman, Troy Killien, was just fantastic. He got me exactly what i wanted at the price i was looking for. I could not recommend him, or D+M enough.
Reason of review:
Good customer service
Testimonial
Anonymous
Review about Dm Auto Leasing from Aubrey, Texas
Mark Meyer is first HONEST CARING salesman I've ever dealt with. He went xtra miles to get me perfect car. It's my favorite car ever. I'll never deal with any other salesman Lulu Kranz. Happy with my Nissan
Testimonial
Anonymous
Review in Dealers category from Houston, Texas
Haley Jackson at MidCities D&M is the only person I will ever get a car from again. My last 4 have come from her. She makes the process too easy.
Testimonial
Anonymous
Review about 2014 Chevrolet Silverado from Dallas, Texas
Haley Jackson wss awesone! She worked really hard to get me a great vehicle and she did. I love my Chevrolet truck!! She made the entire process so simple. This is the second vehicle i have leased from her and it will mot be the last!! Thank you, Haley!!
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