Filter by rating
filters
State:
Show
City:
Show
Product:
Show

What Their Customers Are Saying ?

All testimonials are provided and verified by DM Auto Leasing. Verified testimonials on Opinion Corp is a paid feature of the platform.

DM Auto Leasing - Compassionate

DM Auto Leasing
I’ve purchased and leased several vehicles from D&M. All my experiences have been fair, and friendly. This past year my wife became ill to the point she could no longer work. This scenario has put my family in a serous hardship. Mr. Joe Graber worked with the bank my vehicle was financed with, and myself. I was able to maintain ownership of the vehicle, and all collection calls stopped. On top of of his helpfulness we received a beautiful... Read more

DM Auto Leasing - D&M Leasing - Fort Worth

DM Auto Leasing
Will Paxton was extremely helpful in finding us the car we wanted at the price we could afford. I would say he did over and above to find us want we wanted. During all calls and delivery of the car he was extremely courteous and very very professional. I would have no hesitation in recommending his services for anybody looking to lease a vehicle.
Read

DM Auto Leasing - Thank you for all of your help, Frank!

DM Auto Leasing
Frank was very helpful throughout the length of this process. I got a good deal on my trade-in and he saved me some money on the new vehicle. I got a great vehicle for a great price and Frank was there every step of the way to put in the work behind the scenes. Frank's honest, no-nonsense approach made making a decision an easy thing to do. He gives you all of the information he has and will work with you to get you in your dream car at your... Read more
Dr. Smith- Thank you for bringing our shortcomings to our attention. I am glad we were able to identify your concerns, resolve them and reestablish confidence with D&M going forward. We look forward to servicing your account for many years to come! Best Regards,...
View full review
Review
#1672957 Review #1672957 is a subjective opinion of poster.
Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Brenda truly went above and beyond to help us get exactly what we needed, in the exact time that we needed it. We contacted her on a Thursday night at the end of March because we needed to car by the next day in order to meet a deadline we had. She found us the exact...
View full review
Review
#1034205 Review #1034205 is a subjective opinion of poster.
Reason of review
Good customer service
DM Auto Leasing's reply to:

DM Auto Leasing in Arlington, Texas - LIARS!!!!

Dear Mr. Burstein,

Thank you for bringing your concerns to our attention. I appreciate you taking the time to speak to the sales manager of our Dallas location, Jeremy Chesshir, to discuss your concerns. I apologize for any miscommunication that may have taken place. We will continue to be in touch with you to manage your lease and provide you with information that will allow you to make a well informed decision in the future. We constantly strive to improve our customer service and response to provide you the best experience possible. Please do not hesitate to contact me if I can be of further assistance, my contact information is below. Thank you for being a valued client and we look forward to helping you in the future.

Regards,
Joe Graber
President
817-461-8888 x305
Review
#1020628 Review #1020628 is a subjective opinion of poster.
Reason of review
MISREPRESENTATION!!!!
Preferred solution
I WANT OUT OF MY LEASE NOW. THEY TOOK ME FOR A FOOL. SHAME ON MY FOR SIGNING, AND SHAME ON THEM FOR BEING LIARS!!

Our salesman misrepresented the features we were supposed to get on our car. When he came to our home to deliver the car, we noticed it did not have the features we agreed on.

I questioned him and he said those features would require a higher payment. We were in a bind and needed a car that day, so we reluctantly signed. My wife was not home so he said i could sign for her. Anything to deliver a car.

He also said that he could get us out of the lease early if we wanted to. He forgot to tell us that there would be a huge fee even if they put us into a new car with them. Companies like this give car dealers/lease bad names.

I will be bringing my story to the media as I am still steaming from m y experience. When my 4 year lease is over, I will have paid over list price and need to give it back to them.

DM Auto Leasing's reply to:

DM Auto Leasing - High hopes unrealized

Dear Mr. Bonvillain,

Your comment was forwarded to me and I regret our lack of attention to your needs. I'll make no excuses but our agents are trained to get you all of the information you need to make the best decision. It seems we fell short in your case and I apologize. The sales manager of our Houston office, Tim Cortez, will be in touch with shortly if he has not already.

Please don't hesitate to call me if I can be of assistance, my direct number is below, and thanks for bringing this to my attention. I will use it to improve our service.

Best Regards,
Joe Graber
President
817-461-8888 x305
Review
#1016535 Review #1016535 is a subjective opinion of poster.
Pros
  • Initial response
Cons
  • Total lack of communication
Reason of review
Poor customer service

I need to replace a worn-out truck, and I hear Matt Patrick on the radio talking about how wonderful D&M Auto Leasing is, so I went there, first. I'm a 58-year-old veteran working for the state, and I don't make a lot of money, which is why I currently drive a 14-year-old truck.

The initial response from D&M was quick and to the point, so they get points for that... but then a week has gone by with not one word from them. I'm old, I'm broke, and I have poor credit, but the agent George Doinidis said he'd try to find a used RAV-4 for me. The assistant to the General Manager reached out to make sure that my initial inquiry got a response.

I was very pleased, up to that point, and thought I was dealing with a quality company. Now, a week later, nothing...

No contact at all, and my calls go unanswered. I guess I wasted a week on D&M, and I'll have to go car shopping.

Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

What a fantastic experience buying my car from Chris Krolczyk. I was able to get my new car and I love it so much!! Chris worked with my credit score and found me an amazing deal; I didn't even have to lift a finger. I am now the proud owner of a 2014 Toyota Corolla....
View full review
Review
#943892 Review #943892 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

2nd truck purchase. Absolutely satisfied with purchase. Smooth process. Why would anyone want to sit at a dealership and haggle the price. Everything is in black and white and explained the same way as if you where sitting at dealership. With D&M everything is brought...
View full review
Review
#939695 Review #939695 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

My family has been leasing with D&M darn near since the place opened. And, I've had nothing but a great experience thanks to Stacy Snead...formerly Spicer. It also never fails, that when my wife talks me into buying a car, we end up "upside down" on the vehicle and...
View full review
Review
#910295 Review #910295 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Dm Auto Leasing Customer Care Review from Watson, Arkansas

Recently returned to D&M Leasing after going the car purchase route for awhile. Wanted to get two new vehicles and had always done well with D&M. Ron Handy handled everything for us and delivered not one but two new vehicles. All went smoothly and Ron was always available and responsive. Glad we came back to D&M and happy we found Ron!
View full review
Review
#889847 Review #889847 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

DM Auto Leasing - Review about Jeep Auto from Cypress, Texas

First time customer our experience was easy and hassle free
View full review
Review
#880990 Review #880990 is a subjective opinion of poster.

Contact DM Auto Leasing Customer Service

Mailing Address:
DM Auto Leasing
2730 N Hwy 360, Grand Prairie, TX 75050
All DM Auto Leasing Contacts

DM Auto Leasing Most Helpful Reviews

DM Auto Leasing Products and Services Reviews

Testimonial

DM Auto Leasing is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

DM Auto Leasing - Sales Representative Review from Cypress, Texas

I bought my new car from D+M, and it was the best car buying experiance ive ever had. My salesman, Troy Killien, was just fantastic. He got me exactly what i wanted at the price i was looking for. I could not recommend him, or D+M enough.
View full review
Review
#876429 Review #876429 is a subjective opinion of poster.
Reason of review
Good customer service