This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
I received an email after you closed yesterday (Friday) and you are not open today to return the vehicle since my lease ends today (Saturday). I leave tomorrow (Sunday) to fly out for business and will not return until March 2.
I will not be using the truck during that time frame.
Can someone please contact me to figure this out?
Somehow my file was lost until I made several inquiries on how to return this vehicle and it has been extremely frustrating with an extreme lack in any type of communication and customer service. I have been told not to worry about anything several times and yet Im now receiving a bill for $2,400 and Im sure youre going to try and increase that even more since it will past the date of the lease which is unacceptable.
Feel free to email or call me to settle this matter.
Product or Service Mentioned: DM Auto Leasing Auto Leasing.
Preferred solution: Let the company propose a solution.
Store Location: 2505 Hwy 360 North, Grand Prairie, TX 75050