Product: Dm Auto Leasing Leasing Clear all filters (10 of 10 reviews match)
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We appreciate you bringing these concerns to our attention. We value safety and security of all drivers on the road and per company policy this is prohibited. These concerns were promptly addressed. Sincerely, D&M Leasing Management
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Author
Location
Colleyville, Texas
Service
Dm Auto Leasing Leasing
Review #737670 is a subjective opinion of poster.
3 comments
Mr. and Mrs. Cates, We appreciate the opportunity to address your conerns. Your comments were forwarded to management and we were able to provide a solution that met your needs. We value you as a D&M Leasing customer and look forward to continuing to earn your...
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Author
Location
Little Elm, Texas
Service
Dm Auto Leasing Leasing
Review #683258 is a subjective opinion of poster.
0 comments
Thank you for your feedback. We constantly monitor all of our reviews to improve our client response and provide exceptional customer service. Generally our clients are happy with us, sixty to seventy percent of our business is from repeat and referred clients. With...
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Author
Location
Rowlett, Texas
Service
Dm Auto Leasing Leasing
Review #649761 is a subjective opinion of poster.
Resolved
1 comment
Penny, Thanks for providing me the information on your situation. I apologize for whatever miscommunication resulted in your frustration. As of this morning our managing partner in the Houston office, James Crossno has called and left you a message. I also received...
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Author
Location
Kingwood, Texas
Service
Dm Auto Leasing Leasing
Review #590830 is a subjective opinion of poster.
0 comments
DM Auto Leasing's reply to:

Your comments have been forwarded to management and we are eager to learn more about your experience. Please contact our customer service department at 877-511-0101. Sincerely, D&M Management
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Author
Location
Gaspe, Quebec
Service
Dm Auto Leasing Leasing
Review #567068 is a subjective opinion of poster.
0 comments
Thank you for bringing your situation to our attention. We appreciate the opportunity to respond and improve our customer response and service. Please understand that our leases are tailored to your exact needs and situation. It seems from your comments about negative...
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Author
Location
Newark, Delaware
Service
Dm Auto Leasing Leasing
Review #525692 is a subjective opinion of poster.
0 comments
Thanks for bringing your situation to my attention. Over the course of a month's business we talk to thousands of prospects and transact ten to twelve thousand deals a year. Generally, we do a good job with customer service and sixty to seventy percent of that...
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Author
Location
Houston, Texas
Service
Dm Auto Leasing Leasing
Review #486356 is a subjective opinion of poster.
2 comments
DM Auto Leasing's reply to:

DM Auto Leasing - Not Happy

Just bought a used truck from D&M. The truck is in great condition and was told that it was clean and everything was inspected and in showroom condition. Drove it for one day and the low tire pressure sensor came on. I figured that the cold weather caused the tires to deflate slightly. Went to three different tire companies and they all told me the same thing, these tires are very worn. I could continue to drive on them, but they discouraged it. I have a 15 month old son and I am very upset that they would sell me a car that they checked and most likely knew the tires were worn and old, but sold to me anyways. Was told that they sale the trucks as is and sales are final. I guess I got played for a fool. I emailed the GM, but no response. Thankfully the sensor went off or I might have been driving on bad tires for a while and risking my son's safety. I will never buy a vehicle from them again. I am also a teacher and you can bet with over 1,000 teachers and staff in my district I will be spreading the word.
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Author
Location
Houston, Texas
Service
Dm Auto Leasing Leasing
Review #384268 is a subjective opinion of poster.
10 comments
DM Auto Leasing's reply to:

DM Auto Leasing - Spinning my wheels

I am a motavated buyer and I feel like you guys are literally spinning my wheels. You send me a list of cars with no prices. I can shop in my parking garage all day...BMW, Mercedes, Audi. I spent time speaking with you thru your fact finding process. You ask me to send you my pay off, you ask me for a credit card deposit.....blind. I get a call/ message today from someone that wants to know what I trying to accomplish? I am trying to buy or lease a car! I gave you my requirements and a list of cars etc... - I never once said I want a VW.
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Author
Location
Dallas, Texas
Service
Dm Auto Leasing Leasing
Review #299471 is a subjective opinion of poster.

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DM Auto Leasing's reply to:

DM Auto Leasing - D&M Leasing not honest

Leased a 2009 Honda Pilot and a week into the lease we had a low tire. Took it to tire place and tire was so cupped they refused to fix it. Tires were intentionally rotated to inside so unless you crawled under the car, it would not show. All 4 tires were removed to show they were so badly cupped, they were not safe. Our sales person was wonderful but D&M was not. It is 2 months later. We got reimbursed for 1 tire and are supposed to receive check for 1 more, but we are stuck with other 2. Never will deal them them in the future.
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Author
Location
Dallas, Texas
Service
Dm Auto Leasing Leasing
Review #250597 is a subjective opinion of poster.