DM Auto Leasing's reply to:
DM Auto Leasing - Car Lease Review from Montgomery, Texas
Montgomery, Texas
1.3K views
I have had nothing but the worst experiences with this company.I work in outside sales and was "convinced" by my salesperson that leasing would be a great option to avoid depreciation on my own car due to high miles.
After the car was totaled, I realized my car was never set up as a "high mileage" car. I had asked her several times, she assured me it was. Ultimately I did not request details on my contract. She told me my contract was set up as a normal lease but I was paying higher to take care of high miles.
Nothing but lies.
They will lie through their teeth and never take blame on a thing.Do yourself a favor and steer clear of this company!
Reason of review: Not as described.
Comments
Dear 121f50de,
I am terribly sorry for any miscommunication.I would like the chance to assist you with your concerns.
As President of the D&M Houston location, I take our customer service very seriously and will take all reasonable measures to assist you personally.
My direct line is 713-715-4611 and I am available any time during business hours.
Best regards,
James Crossno
Thank you clearing up this issue and your communication through the process.
I am glad we were able to address your concerns and resolve the issue. We appreciate your business and look forward to serving you in the future.
Best Regards,
James Crossno
713-715-4611
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