Welcome to DM Auto Leasing Community
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testimonials
D&M Auto Leasing was established in 1976 by Don Davis and David Moritz, two Dallas area automobile dealers. The company was later sold to D&M Auto Leasing’s current management and has become the largest consumer car leasing company in America.
D&M Auto Leasing has served thousands of satisfied customers since its inception and attributes 75% of its business to repeat and referral customers. What does that mean? It means that customers enjoy the way D&M performs business and continue to go back and to refer friends and family.
D&M Auto Leasing has served thousands of satisfied customers since its inception and attributes 75% of its business to repeat and referral customers. What does that mean? It means that customers enjoy the way D&M performs business and continue to go back and to refer friends and family.
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- Latest review first
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Testimonial
DM Auto Leasing - Review in Dealers category from Houston, Texas
Haley Jackson at MidCities D&M is the only person I will ever get a car from again. My last 4 have come from her. She makes the process too easy.
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Testimonial
DM Auto Leasing - Review about 2014 Chevrolet Silverado from Dallas, Texas
Haley Jackson wss awesone! She worked really hard to get me a great vehicle and she did. I love my Chevrolet truck!! She made the entire process so simple. This is the second vehicle i have leased from her and it will mot be the last!! Thank you, Haley!!
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Testimonial
DM Auto Leasing - Review about Nissan Altima from Fresno, California
I called D&M Leasing one day just to inquire about how leasing a car works. I was connected with Mark Meyer. He had a friendly voice and was confident about making me a D&M customer. Sure enough, he got me a great deal on a Nissan Altima. I will make D&M Leasing my place for my vehicle needs in the future as long as Mark Meyer is my leasing agent.
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Testimonial
DM Auto Leasing - Review in Dealers category from Oak Trail Shores, Texas
Thank you Haley Jackson of D&M Leasing. We were upside down and our last Buy and Haley took care of us fast speedy very helpful nice thank you again. John of Kaufman
Review
Reason of review
Good customer service
Resolved
DM Auto Leasing in North Richland Hills, Texas - Assessed late charge fee for late paperwork sent by D & M to Credit union - Resolved
I had about 2 years left on my lease for my 2013 Nissan Murano. I contacted my leasing agent Sarah Shin and told her I wanted to buy out the lease. She played the game with me about waiting longer to buy out the lease and if I really wanted to, to go through the credit firm that they used, Texas Trust. I wanted to use my credit union near my home. I asked that the lease buy out agreement be faxed or sent to my credit union. She kept stalling and not answering phone calls. I got ahold of a gut at D & M who said he would speak with Sarah about the paperwork. My credit union requested the paperwork three times and it was finally rec'd several weeks after the paperwork had been signed and we owned the vehicle. Because of the multiple requests for specific paperwork to arrive at the credit union, they contacted us on Friday, May 27th, and advised us that we were assessed a late fee of $103.00 by the Tarrant County Tax office and we were stuck with the bill! I left a phone message with Sarah on Tuesday, May 31st, asking her who I could talk to about the issue. She has not called back. Very poor customer service and business practice in my view. Regards, Duane Giffen 5371 Natchez Trail Fort Worth, TX 76137 817-680-0889 - cell
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Service
Testimonial
We were upside down on our trade in vehicle. Chris Krolczyk, the Leasing Manager, worked with us on ideas to make our lease affordable. He was able to refinance our other vehicle and put us in a lease on the 2016 Ford Escape Titanium that we wanted. The total...
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Review
Service
Reason of review
Good customer service
Testimonial
I want to take a moment to highly recommend D&M and the incredibly quick and easy leasing experience I had with my new 2016 F-150. I talked with Chris Guilloton Wednesday afternoon when I was having struggles finding what I wanted at the price point I was looking for...
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Review
Reason of review
Good customer service
Testimonial
This was our 2nd lease with Mark and once again, he pulled off the impossible. We leased our first car 10 months ago and soon discovered that we needed something a little bigger. I contacted Mark in March but he was on medical leave so we decided to wait for his return...
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Review
Service
Reason of review
Good customer service
Resolved
DM Auto Leasing in Kansas City, Missouri - Moved to another state no help - Resolved
I moved to another state a year ago. I have been trying to get it titled in my new state. Contacted them repeatedly even sent emails with the documents they said they needed though could have got off the internet themselves. Call leave a voicemail every day sent emails haven't heard anything. The person they sent me to stated they gave the right person the documents and said they were going to overnight them and call me back to let me know. Haven't heard anything. Guess the next step is an attorney or BBB or Maybe both. Customer service is an after thought there.
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Service
Dm Auto Leasing Sales Manager Review from Garland, Texas
Worse experience ever even from car salesman. Was told what vehicle were were approved for, then after choosing 3 cars and 3 weeks later, on the day of signing was told that bank required more down than already approved for.. They don't return calls, never have vehicles available to see and expect u to make decision based on pictures on line. Gave deposit to hold car and after 1 1/2 weeks I still don't have my deep refunded like I've been promised. And to think I dealt with the manager and got this kind of service. Def would not buy or suggest this to any one I know.
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Service
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